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Tuesday, 07 October 2008

Email newsletters feel personal because they arrive in your inbox; you have an ongoing relationship with them. In contrast, websites are things you glance at when you need to get something done or find the answer to a specific question.  The positive emotional aspect of email newsletters is that they can create much more of a bond between user and company than a website can.

POSTED BY: Peter AT 08:07 pm   |  Permalink   |  E-mail this

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